install a Call Centre at a reasonable rate. Features of our Call Centres:
• Debt Collection
• Sales lead generation
• Appointment setting
• Information gathering
• Customer surveys
• Market research
• Political campaigning
• Fund raising
• Campaign response processing
• Sales and Service Support
• Inbound sales / order taking
• Information dissemination
• Help desk
• Customer hot line
GLOBAL POWER FEATURES.
• Designed for networks or stand-alone PC's (includes record
• Three-level relational contact database. Linked to activity
• Full featured Activity Manager.
• Built-in e-mail or Outlook.
• Auto-dialer for high volume outbound calling.
• Branch Scripting with intelligent input fields linked to your
• Sales Forecasting, including links to contact records and
extensive reporting with graphs.
• Spell Checker.
• Custom and quick reports.
• Automation Server for dedicated print, e-mail and SMS message
• Import and export using popular file formats.
• Mail merge integration with Microsoft Word.
• System and field-level security and password protection.
• Context-sensitive help.
• User-definable macros.
• Export to FoxPro, dBase III+, SDF, Delimited formats and user-definable
• Add your own fields and decide the number, type, length, placement
and configuration of the fields.
• Field types include character, date, number, OLE, calculated,
unique number counter, phone, fax,
• cellphone, FTP, e-mail, web, newsgroup, check box and notepad.
• Easy-to-use Screen Designer to customize how information is
• Multiple views for each level - customize how each user views
• Customable tool bar.
• User-defined List Boxes allow rapid and consistent
• Data entry templates, default values, calculated
fields and validity checking for any field.
• Powerful record search capability.
• Editable Browse window.
• Browse list of pending activities.
• Duplicate record checking.
• Standard reports on various areas such as
email, sms, faxing and sales forecasting.
• Activity reports including printout to popular
"day planner" format.
• Envelope, label, and "rotary index"
• Contact and Phone Lists.
• Quick reports for novice users.
• Configurable Reports Menu.
• Custom report writer including Report titles
and summaries, multiple fonts, pitches and styles, Page xorientation
and size selection.
• Interface with Outlook.
• Link e-mail messages to contacts in your
• Create roll up lists of messages linked to
• Automatically link incoming messages to contacts.
• Include attachments, such as files and merge
documents, with your messages.
• Establish multiple e-mail accounts for each
• Record e-mail activities in the Activity
• Base new documents on previously created
• Share documents between users, or keep personal
• Link documents to contacts and create roll
up lists of linked documents on contacts' records.
• View lists of documents printed or faxed
to a contact.
And Many More....