WE can install a Call Centre at a reasonable rate. Features of our Call Centres:

OUTBOUND:
• Tele-sales
• Debt Collection
• Sales lead generation
• Appointment setting
• Information gathering
• Customer surveys
• Market research
• Political campaigning
• Fund raising

INBOUND
• Campaign response processing
• Sales and Service Support
• Inbound sales / order taking
• Information dissemination
• Help desk
• Customer hot line

GLOBAL POWER FEATURES.
• Designed for networks or stand-alone PC's (includes record locking).
• Three-level relational contact database. Linked to activity database
• Full featured Activity Manager.
• Built-in e-mail or Outlook.
• Auto-dialer for high volume outbound calling.
• Branch Scripting with intelligent input fields linked to your contact records
• Sales Forecasting, including links to contact records and extensive reporting with graphs.
• Spell Checker.
• Custom and quick reports.
• Automation Server for dedicated print, e-mail and SMS message processing.
• Import and export using popular file formats.
• Mail merge integration with Microsoft Word.
• System and field-level security and password protection.
• Context-sensitive help.
• User-definable macros.
• Export to FoxPro, dBase III+, SDF, Delimited formats and user-definable formats.

FULLY CUSTOMIZABLE.
• Add your own fields and decide the number, type, length, placement and configuration of the fields.
• Field types include character, date, number, OLE, calculated, unique number counter, phone, fax,
• cellphone, FTP, e-mail, web, newsgroup, check box and notepad.
• Easy-to-use Screen Designer to customize how information is displayed.
• Multiple views for each level - customize how each user views information.
• Customable tool bar.

CONTACT MANAGER.
• User-defined List Boxes allow rapid and consistent data entry.
• Data entry templates, default values, calculated fields and validity checking for any field.
• Powerful record search capability.
• Editable Browse window.
• Browse list of pending activities.
• Duplicate record checking.

REPORT GENERATOR.
• Standard reports on various areas such as email, sms, faxing and sales forecasting.
• Activity reports including printout to popular "day planner" format.
• Envelope, label, and "rotary index" printing.
• Contact and Phone Lists.
• Quick reports for novice users.
• Configurable Reports Menu.
• Custom report writer including Report titles and summaries, multiple fonts, pitches and styles, Page xorientation and size selection.

E-MAIL.
• Interface with Outlook.
• Link e-mail messages to contacts in your database.
• Create roll up lists of messages linked to contacts.
• Automatically link incoming messages to contacts.
• Include attachments, such as files and merge documents, with your messages.
• Establish multiple e-mail accounts for each user.
• Record e-mail activities in the Activity Manager automatically.

WORD PROCESSING.
• Base new documents on previously created templates.
• Share documents between users, or keep personal documents private.
• Link documents to contacts and create roll up lists of linked documents on contacts' records.
• View lists of documents printed or faxed to a contact.

And Many More....